What are the physical dimensions, weights, and power ratings of the Hitune BCS 2300 components?

The attendant unit measures W139 x H65 x D (they are not included)183 mm (1.50 kg), the customer unit measures Ø98 x D (they are not included)52 mm (480 g), and the power supply measures W85 x H58 x D (they are not included)150 mm (930 g). The system provides 2W maximum output per amplifier channel operating on AC 220–240V (50/60Hz) with a 0.5A fuse.

What acoustic control and priority features are built into the Hitune BCS 2300?

The BCS 2300 features voice priority for the attendant microphone over incoming customer speech, separate rotary level controls for Talk and Listen modes, and an Auto-Mute function that triggers after roughly 30 seconds of customer-side quiet.

Can an external headset microphone be used with the Hitune BCS 2300 attendant console?

Yes, the attendant station features an integrated 3.5 mm jack socket compatible with auxiliary headband microphones, such as the Hitone Boss HBM-50, allowing hands-free operation in place of the 20-inch gooseneck microphone.

What is the HSN code and regulatory certification for the Hitune BCS 2300?

The Hitune BCS 2300 is classified under Indian HSN code 85255040, finished in Silver, and carries CE certification for electrical and electromagnetic safety.

What is the product Counter Communication System also known as?

Counter Intercom System, Service Counter Communication, Customer Service Communication System, Front Desk Communication System, Counter Talk System, Communication Device for Counters, Customer Assistance Communication, Counter Audio System, Service Desk Intercom, Retail Communication System, Help Desk Communication Device, Counter Paging System, Customer Interaction System, Transaction Communication Device, Instant Counter Communication

What is a Counter Communication System?

A Counter Communication System is a set of tools designed to enhance communication between service providers and customers at places like banks, retail stores, and service centers. It ensures efficient, organized, and private interactions.

How does a Counter Communication System work?

A Counter Communication System usually consists of components like a microphone, speaker, and possibly a ticket dispenser. The service provider uses a microphone to communicate with customers, ensuring clear audio even in noisy environments.

Where are Counter Communication Systems commonly used?

Counter Communication Systems are commonly used in places with customer interactions, such as banks, post offices, government offices, ticket counters, information desks, and anywhere where privacy and efficient communication are essential.

What are the benefits of using a Counter Communication System?

Using a Counter Communication System improves customer service by enabling clear and private communication, reducing misunderstandings, maintaining order in queues, and ensuring efficient service delivery.

Can Counter Communication Systems be customized for different layouts?

Yes, many Counter Communication Systems offer flexibility in configuration to adapt to various counter layouts and space constraints.

Are Counter Communication Systems easy to install?

Yes, Counter Communication Systems are designed for easy installation. They often come with user-friendly instructions and require basic technical knowledge.

Can Counter Communication Systems be integrated with other systems?

Yes, modern Counter Communication Systems often offer integration options with ticketing systems, customer relationship management (CRM) software, and other communication tools.

Can Counter Communication Systems be used for multiple counters?

Yes, many Counter Communication Systems can be set up to serve multiple counters, facilitating seamless communication across different service points.

Do Counter Communication Systems offer language support?

Yes, language support is available in many Counter Communication Systems, allowing customers and service providers to communicate in their preferred languages.

Can Counter Communication Systems be used in noisy environments?

Yes, Counter Communication Systems are designed to work effectively in noisy environments by providing clear audio communication between customers and service providers.

Are Counter Communication Systems suitable for visually impaired customers?

Yes, Counter Communication Systems can benefit visually impaired customers by providing clear audio communication and maintaining privacy during interactions.

What power source do Counter Communication Systems require?

Counter Communication Systems typically require a power source, which can be an electrical outlet or a compatible power supply.

Can Counter Communication Systems be used with a barrier or glass partition?

Yes, Counter Communication Systems can be used with barriers or glass partitions, ensuring privacy while allowing clear communication.

How do I maintain and clean a Counter Communication System?

Regularly cleaning the microphone, speaker, and other components with a soft cloth and mild cleaning solution helps maintain audio quality and hygiene.

Can Counter Communication Systems record conversations?

Some Counter Communication Systems offer recording capabilities for monitoring and training purposes. Check the system specifications for this feature.

Are Counter Communication Systems secure for sensitive information?

Yes, Counter Communication Systems ensure privacy during customer interactions, making them suitable for handling sensitive information such as personal details and financial transactions.

What is the warranty period for Counter Communication Systems?

The warranty period for Counter Communication Systems can vary depending on the manufacturer and model. Review the product specifications or contact the manufacturer for warranty information.

Hitune BCS 2300 two-way counter communication system with attendant gooseneck microphone and silver speaker unit

Hitune BCS 2300 Counter Communication System

KTI14002001BCS2

Product Description

The Hitune BCS 2300 is an electronic two-way counter communication intercom system engineered for clear, intelligible conversation across security glass barriers, cashier windows, and transaction partitions.

Make: Hitune
Model: BCS 2300
Audio Output: 2W (Max.) per amplifier channel
Microphone Elements: Electret condenser capsules in both attendant and customer stations
Attendant Gooseneck: 20-inch flexible stalk for ergonomic positioning
Voice Priority: Attendant microphone features automatic voice priority over customer station
Controls: Independent rotary volume controls for Talk and Listen speech modes
Auto-Mute Feature: Automatic partial mute after approximately 30 seconds of customer-side inactivity (switchable via ON/OFF toggle)
External Mic Input: 3.5 mm jack socket for optional auxiliary headband microphone (Hitune Boss HBM-50 compatible)
Interconnecting Cable: 5-conductor, 4.5 m dedicated cable included
Power Supply: AC 220–240V, 50/60Hz with integrated 1 x 0.5A AC fuse protection
Mounting & Accessories: Supplied with 2 M4 moulded screws, 2 self-adhesive Dual Lock mounting strips, and 1 spare 0.5A fuse
Finish: Silver
Compliance: CE Certified

KTI14002001BCS2

4.7

9 ratings

Price

₹ 5,562.50 excl. GST

+ 18.00% GST. Freight after pincode at cart.

Registered dealers see net rates after login

Product Details
Available Brands	Hitune
Unit	Numbers
HSN Code	85255040
Weight	2.74 kg
Warranty	12 Months No-Onsite Warranty
Video Link
Tags/categories	Automation PA Solutions Counter Communication System

Usually dispatched within 7 days

Customer reviews

4.7 out of 5

9 global ratings

5 star

67%

4 star

33%

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Symptom	Probable Cause	Resolution Action
Customer station completely silent; attendant unit operates normally.	Severed conductor or loose connection in the 4.5 m dedicated link cable.	Inspect the 5-conductor interconnect cable along the partition frame; verify terminations at the attendant base.
Customer unit vibrating or producing distorted audio output.	Loose mounting on glass or acoustic barrier partition.	Re-secure the 480 g customer unit using the supplied M4 moulded screws or replace degraded adhesive with fresh self-adhesive Dual Lock tape.
Intermittent customer transmission during continuous conversation.	Auto-Mute engaged or electret condenser capsule obstructed.	Set the Auto-Mute toggle switch to OFF; clear debris from the front acoustic ports of the Ø98 mm customer housing.
No audio on either channel; power indicator unlit.	AC input disconnected or 0.5A circuit protection fuse blown.	Check AC 220–240V supply connection; replace the 1 x 0.5A AC fuse with the supplied factory replacement fuse.

Symptom

Probable Cause

Resolution Action

Customer station completely silent; attendant unit operates normally.

Severed conductor or loose connection in the 4.5 m dedicated link cable.

Inspect the 5-conductor interconnect cable along the partition frame; verify terminations at the attendant base.

Customer unit vibrating or producing distorted audio output.

Loose mounting on glass or acoustic barrier partition.

Re-secure the 480 g customer unit using the supplied M4 moulded screws or replace degraded adhesive with fresh self-adhesive Dual Lock tape.

Intermittent customer transmission during continuous conversation.

Auto-Mute engaged or electret condenser capsule obstructed.

Set the Auto-Mute toggle switch to OFF; clear debris from the front acoustic ports of the Ø98 mm customer housing.

No audio on either channel; power indicator unlit.

AC input disconnected or 0.5A circuit protection fuse blown.

Check AC 220–240V supply connection; replace the 1 x 0.5A AC fuse with the supplied factory replacement fuse.

Operational Setting	Partition Challenge	Primary BCS 2300 Feature Utilized
Bank Cashier Counters	Heavy acoustic damping through security glass	Attendant voice priority & independent rotary level controls
Public Transit Ticket Booths	High concourse crowd noise and exterior rumble	30-second Auto-Mute toggle & 3.5 mm headset jack option
Hospital & Pharmacy Windows	Hygienic isolation barriers requiring clear dialogue	Dual Lock adhesive mounting & electret condenser clarity
Security Gatehouses & Consulates	Armored barriers requiring stable desktop control	2W per-channel output & 4.5 m dedicated 5-conductor cabling

Operational Setting

Partition Challenge

Primary BCS 2300 Feature Utilized

Bank Cashier Counters

Heavy acoustic damping through security glass

Attendant voice priority & independent rotary level controls

Public Transit Ticket Booths

High concourse crowd noise and exterior rumble

30-second Auto-Mute toggle & 3.5 mm headset jack option

Hospital & Pharmacy Windows

Hygienic isolation barriers requiring clear dialogue

Dual Lock adhesive mounting & electret condenser clarity

Security Gatehouses & Consulates

Armored barriers requiring stable desktop control

2W per-channel output & 4.5 m dedicated 5-conductor cabling

	Current Product Hitune BCS 2300 Counter Communication System	Counter Communication System CCS 2300 Ahuja	+ Add product to compare	+ Add product to compare
SKU	KTI14002001BCS2	KTI14002001CCS2	—	—
Brand	Hitune	Ahuja	—	—
Price (excl. GST)	₹ 5,562.50 excl. GST	₹ 9,291.25 excl. GST	—	—
GST %	18.00%	18.00%	—	—
Certifications	—	—	—	—
Availability	Made to Order	Made to Order	—	—
			—	—

Current Product

Hitune BCS 2300 Counter Communication System

Counter Communication System CCS 2300 Ahuja

+ Add product to compare

SKU

KTI14002001BCS2

KTI14002001CCS2

—

Brand

Hitune

Ahuja

—

Price (excl. GST)

₹ 5,562.50 excl. GST

₹ 9,291.25 excl. GST

—

GST %

18.00%

—

Certifications

—

Availability

Made to Order

—

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Hitune BCS 2300 Counter Communication System

Product Description

Hitune BCS 2300 Counter Communication System

KTI14002001BCS2

About this product .

Customer reviews

Product Information .

Hitune BCS 2300 System Installation and Commissioning Guide

Pre-Installation Overview & Hardware Layout

Customer Sub-Station Mounting Procedures

Interconnection Wiring & Cable Routing

Power Supply Unit Integration

Audio Calibration, Mode Configuration & Commissioning

Hitune BCS 2300 Counter Communication System Diagnostic and Troubleshooting Guide

System Inactivity and Power Fault Diagnosis

Acoustic Feedback, Howling, and Squealing

Customer Microphone Audio Dropouts and Auto-Mute Function

Voice Priority Interruptions and Headset Jack Verification

Interconnect Cable and Hardware Integrity

Industrial and Commercial Applications of the Hitune BCS 2300 Counter Intercom

Acoustic Isolation and Security Partition Integration

Banking and Financial Cashier Counters

Transit Hubs, Metro Stations, and Ticket Booths

Hospital Admissions, Triage, and Cleanroom Pharmacies

High-Security Transaction and Consular Windows

Application Deployment Matrix

Related Products .

Compare with similar products .

Product FAQ .

Q. What are the physical dimensions, weights, and power ratings of the Hitune BCS 2300 components?

Q. What acoustic control and priority features are built into the Hitune BCS 2300?

Q. Can an external headset microphone be used with the Hitune BCS 2300 attendant console?

Q. What is the HSN code and regulatory certification for the Hitune BCS 2300?

Category FAQ .

Q. What is the product Counter Communication System also known as?

Q. What is a Counter Communication System?

Q. How does a Counter Communication System work?

Q. Where are Counter Communication Systems commonly used?

Q. What are the benefits of using a Counter Communication System?

Q. Can Counter Communication Systems be customized for different layouts?

Q. Are Counter Communication Systems easy to install?

Q. Can Counter Communication Systems be integrated with other systems?

Q. Can Counter Communication Systems be used for multiple counters?

Q. Do Counter Communication Systems offer language support?

Q. Can Counter Communication Systems be used in noisy environments?

Q. Are Counter Communication Systems suitable for visually impaired customers?

Q. What power source do Counter Communication Systems require?

Q. Can Counter Communication Systems be used with a barrier or glass partition?

Q. How do I maintain and clean a Counter Communication System?

Q. Can Counter Communication Systems record conversations?

Q. Are Counter Communication Systems secure for sensitive information?

Q. What is the warranty period for Counter Communication Systems?