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Mifare

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ZKTeco HBL400 Digital Door Lock

KTI010040HBL400

Product Description

The ZKTeco HBL400 is an automatic multi-biometric smart digital door lock engineered with 3D facial recognition, a built-in video doorbell, and wireless IoT management for secure commercial and residential access.

Brand / Make: ZKTeco
Model: HBL400
Biometric Technology: 3D Structured Light Facial Recognition with capacitive fingerprint scanner
User Capacity: 50 Faces, 100 Fingerprints, 50 Passwords, 50 IC S50 RFID Cards, 5 Administrators
Recognition Performance: Face recognition induction distance 50 cm to 100 cm, speed ≤ 1.25 seconds
Wireless Connectivity: IEEE 802.11b/g/n (2.4 GHz Wi-Fi) with USmart Go and ZSmart mobile app integration
Display & Monitoring: Integrated indoor LCD screen with video doorbell intercom and remote event capture
Door Compatibility: Suitable for standard door thicknesses from 45 mm to 60 mm (customizable)
Housing Material: Aluminium alloy casing with tempered glass front panel
Power Interface: Powered by 4,200mAh rechargeable lithium battery (they are not included) with Micro-USB 5V emergency port
Security Features: Virtual random passcode masking, wrong password lockout alerts, automatic bolt extension
Operating Environment: -25°C to 75°C, 20% to 90% RH

KTI010040HBL400

Price

₹ 44,167.95 excl. GST

+ 18.00% Tax + Freight Charge

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Product Details
Available Brands	ZKTeco
Unit	Numbers
HSN Code	83014090
Warranty	12 Months No-Onsite Warranty
Resources	Download Datasheet
Tags/categories	Automation Access Control, Attendance System Digital Electrical Locks

Usually dispatched within 5 days

About this product .

The ZKTeco HBL400 is constructed with a heavy-duty aluminium alloy housing complemented by a sleek tempered glass front panel. The lock assembly is engineered for high durability in demanding architectural environments, incorporating a built-in indoor LCD screen and an integrated video doorbell module for comprehensive entry monitoring.
Equipped with advanced 3D Structured Light Facial Recognition, the lock authenticates authorized users within an induction range of 50 cm to 100 cm in under 1.25 seconds. Alongside 3D facial verification, the system features a high-precision capacitive fingerprint reader, 13.56 MHz IC S50 RFID card sensing, and randomized PIN entry to eliminate smudge-code tracing.
The system stores up to 50 facial templates, 100 fingerprint records, 50 numeric passwords, and 50 RFID cards, while supporting up to 5 administrator tiers. A fully automatic electronic mortise drive automatically actuates bolt throw upon successful credential verification or automatic relocking triggers.
Integrated 2.4 GHz IEEE 802.11b/g/n Wi-Fi enables real-time synchronization with ZSmart and USmart Go mobile applications. Facility administrators and homeowners can remotely answer video doorbell calls, review tamper/wrong-password alert logs, and manage temporary access codes securely over the cloud.
Designed for standard door installations ranging from 45 mm to 60 mm in thickness, the unit operates across a wide operating temperature span of -25°C to 75°C. It serves as an ideal access management solution for corporate server rooms, executive offices, high-end residential suites, and commercial facilities.
The lock operates on a 4,200mAh rechargeable lithium battery (they are not included), designed with ultra-low static standby current of less than 80 µA. For uninterrupted access during deep discharge conditions, an external 5V Micro-USB interface is integrated on the exterior trim for immediate emergency power connection.

Product Information .

Corporate Offices Worship Places Industries, Factories Bungalow, Farm Houses Hospitals, Clinics Shopping Malls, Showrooms Government Buildings, Offices Banks Airports Railways, Bus Stations Conference Rooms Restaurants Resorts Club Houses Defense Sectors Server Rooms Auditorium Conference Hall Construction Sites

Architectural, Network, and Credential Compatibility

The ZKTeco HBL400 Wi-Fi Multi-Biometric Smart Digital Door Lock is engineered for seamless integration across commercial, executive, and high-security residential access control frameworks. Evaluating physical, electrical, and protocol compatibility ensures smooth deployment within existing architectural door profiles and digital infrastructure.

Door Profile and Mechanical Mortise Compatibility

The lock assembly is engineered for installation on standard wooden and metal architectural doors. It supports leaf thicknesses ranging from 45 mm to 60 mm (customizable to project-specific requirements). Its fully automatic electronic mortise drive mechanism autonomously extends and retracts locking bolts upon valid authentication or system triggers, eliminating manual handle engagement.

Compatible Door Materials: Solid timber, engineered wood, and metal door leaves.
Standard Thickness Range: 45 mm to 60 mm (customizable).
Locking Operation: Fully automatic motorized mortise locking and unlocking.
Housing Construction: Rugged Aluminium Alloy body with Tempered Glass exterior fascia and built-in indoor LCD screen.

Network Infrastructure and Cloud Ecosystem Compatibility

The HBL400 features an onboard IEEE 802.11b/g/n wireless communication module operating on standard 2.4 GHz Wi-Fi bands. It establishes a direct wireless link to local access points without requiring auxiliary proprietary hardware gateways.

For remote facility management, the lock integrates with both the ZSmart App and USmart Go IoT platforms. This mobile compatibility enables security personnel and property managers to receive live doorbell video notifications, review 6-month access event logs, transmit remote unlock triggers, manage temporary access codes, and monitor instant wrong-password alerts from any remote location.

Credential and Identity Format Support

The system accommodates multiple distinct credential types, allowing diverse multi-factor authentication workflows:

3D Structured Light Facial Recognition: Supports up to 50 facial templates with an induction range of 50 cm to 100 cm and high-speed matching (≤ 1.25 s).
Capacitive Fingerprint Sensor: Stores up to 100 fingerprint credentials for fast biometric validation.
RFID Proximity Cards: Compatible with 13.56 MHz IC S50 RFID smart cards and fobs (up to 50 card templates).
PIN/Password Interface: Supports up to 50 user passcodes with random/virtual passcode masking to prevent key-peeping, plus up to 5 dedicated administrator profiles.

Power and Auxiliary Interface Compatibility

Operating on a low static standby current of

Compatibility Summary Matrix

Subsystem	Specification & Compatibility Standard
Door Thickness	45 mm to 60 mm (customizable)
Supported Door Types	Wooden doors, metal doors
Wireless Network Protocol	IEEE 802.11b/g/n (2.4 GHz Wi-Fi band)
Mobile Software Platforms	ZSmart App, USmart Go home automation
RFID Frequency / Type	13.56 MHz IC S50 Card standard (50 cards capacity)
Biometric Engine	3D Structured Light (50 faces) & Capacitive Sensor (100 fingerprints)
Backup Power Interface	Micro-USB 5V DC emergency input
Environmental Operating Range	-25°C to 75°C, 20% RH to 90% RH

Door Preparation, Hardware Mounting, and Commissioning Guide for ZKTeco HBL400

Door Leaf Preparation and Dimensional Requirements

The ZKTeco HBL400 multi-biometric smart digital lock is engineered for installation on standard commercial, residential, and institutional door assemblies, including solid wooden and metal doors. Standard door preparation requires a door thickness ranging between 45 mm and 60 mm (customizable for specialized door profiles). Before cutting the mortise pocket, system integrators must verify that the door stile provides adequate structural depth to house the fully automatic motorized lockbody mechanism without compromising structural integrity.

Ensure the door leaf hangs plumb and true within the frame prior to installation. Any structural sagging, binding, or frame misalignment will introduce mechanical friction against the automatic latch and deadbolt drive, potentially increasing motor load and draining power unnecessarily.

Mortise Lockbody and Trim Assembly Installation

Installation proceeds by routing the internal mortise cavity according to standard template dimensions for automatic electronic mortise locks. Once the automatic lockbody is seated and secured with faceplate fasteners, route the internal multi-pin data harnesses through the door bore hole. Take care to avoid pinching wires against the mortise casing or structural door reinforcement.

Mount the exterior escutcheon—featuring the heavy-duty aluminium alloy housing, tempered glass faceplate, 3D structured light camera module, capacitive fingerprint sensor, and integrated doorbell—flush against the exterior door face. Secure the interior mounting plate and connect the wiring harness to the indoor unit containing the integrated LCD display screen. Fasten the exterior and interior assemblies using the provided through-bolts to ensure rigid structural sandwiching across the 45 mm to 60 mm door leaf.

Power Supply and Electrical Verification

The unit operates on a dedicated 4,200mAh rechargeable lithium battery (they are not included) inserted into the indoor escutcheon battery compartment. Before closing the battery housing, verify clean electrical terminal seating. The electronic control board maintains an ultra-low static standby current of

Network Commissioning and Sensor Calibration

Field commissioning requires pairing the HBL400 to an on-site IEEE 802.11b/g/n 2.4 GHz Wi-Fi network using either the ZSmart or USmart Go mobile management application. Network registration allows real-time event log synchronization, doorbell calling notifications, remote temporary access generation, and remote unlocking commands.

Admin Registration: Program up to 5 administrator profiles to control local hardware parameters and user management functions.
Facial Recognition Calibration: Enroll user faces (up to 50 templates) using the 3D structured light scanner, ensuring the target user stands within the calibrated induction distance of 50 cm to 100 cm.
Multi-Factor Enrollment: Register up to 100 capacitive fingerprint templates, 50 virtual/random numeric passcodes, and 50 IC S50 (13.56MHz) RFID cards.
Environmental Operational Verification: Verify mechanical clearance and optical responsiveness within the operating temperature envelope of -25°C to 75°C and relative humidity of 20% RH to 90% RH.

ZKTeco HBL400 Diagnostic and Troubleshooting Guide

This troubleshooting guide provides industrial facility managers, system integrators, and security administrators with structured diagnostic workflows for the ZKTeco HBL400 Multi-Biometric Automatic Digital Door Lock (KT reference KTI010040HBL400, ITC-HS Code 83014090). Follow these corrective procedures to resolve authentication, connectivity, power, and mortise operation issues.

1. 3D Facial Recognition and Biometric Identification Faults

The HBL400 employs 3D Structured Light Facial Recognition engineered for an induction distance of 50 cm to 100 cm with a recognition speed of ≤ 1.25 seconds. If facial recognition fails or verification is delayed:

Check Induction Distance: Ensure the user stands directly in front of the lens within the calibrated 50 cm to 100 cm range. Standing too close (
Clean the Optical Faceplate: Inspect the tempered glass front panel for grease, dust, or smudges obstructing the facial sensor array. Clean using a dry, lint-free microfibre cloth without harsh solvents.
Verify Template Capacity: Confirm that the user's facial profile has been correctly registered within the system's 50-face capacity limit. If verification consistently fails for a specific user, delete and re-enroll the 3D facial profile via administrator authority (up to 5 administrator accounts supported).
Capacitive Fingerprint Sensor Verification: If fingerprint identification fails against the 100-fingerprint capacity database, ensure the user's finger is clean and dry. Position the finger flat and centered against the capacitive scanner surface.

2. RFID Card, Passcode, and Smart Alert Alarms

If PIN codes or contactless RFID cards fail to unlock the electronic mortise:

IC Card Compatibility: Verify that the access credential is a compatible 13.56MHz IC S50 RFID card and that the lock has not exceeded its 50 IC S50 card limit.
Random Passcode (Virtual PIN) Input: When using random passcode masking to prevent snooping, ensure the continuous string includes the correct registered PIN (within the 50-password allocation) without exceeding input buffer time limits.
Wrong Password Security Alerts: Repeated invalid PIN or credential attempts trigger the automated Wrong Password Alert and push security notifications to the connected mobile application while momentarily restricting keypad entry.

3. Power Depletion and Micro-USB Emergency Charging

The lock is powered by a 4,200mAh rechargeable lithium battery (they are not included) with a static standby current of

Low Battery Audio-Visual Warnings: The unit issues audible instructions and visual notifications when battery voltage is low. Recharge the 4,200mAh rechargeable lithium battery (they are not included) promptly upon notification.
Emergency Jump-Start via Micro-USB: In the event of complete power exhaustion, connect a standard 5V power bank to the external Micro-USB 5V emergency charging interface located on the exterior aluminium alloy housing. This temporarily energizes the system, enabling administrator authentication or manual access.

4. Wi-Fi Connectivity and App Sync Diagnostics

The HBL400 communicates over IEEE 802.11b/g/n 2.4 GHz Wi-Fi to sync access event logs, doorbell calling history, and remote unlocking records to the ZSmart and USmart Go applications:

Verify Wi-Fi Frequency: The lock operates strictly on 2.4 GHz Wi-Fi bands (IEEE 802.11b/g/n). Ensure dual-band routers broadcast a dedicated 2.4 GHz SSID; 5 GHz-only network bands will fail to connect.
Network Signal Strength: If mobile app notifications, doorbell video calls, or cloud event logs fail to update in real time, measure the Wi-Fi signal strength at the installation door. Metal doors or dense architectural barriers may attenuate wireless transmission.

5. Automatic Mortise and Mechanical Alignment

The fully automatic electronic mortise drive automatically projects and retracts bolts upon verification. If the lock mechanism struggles to cycle:

Door Thickness Verification: Ensure the door frame meets standard thickness specifications of 45 mm to 60 mm. Misaligned mortise cutouts or sagging doors will cause mechanical friction against the strike plate.
Environmental Conditions: Confirm that operating conditions remain within the rated temperature range of -25°C to 75°C and relative humidity between 20% RH and 90% RH to prevent mechanical binding.

Diagnostic Matrix

Symptom	Probable Cause	Corrective Action
Face recognition does not trigger	User outside 50–100 cm distance; dirty tempered glass	Reposition user within 50–100 cm; clean front sensor glass
Lock completely unresponsive	Depleted 4,200mAh lithium battery (they are not included)	Connect 5V power bank to Micro-USB emergency port
Mobile app shows device offline	Wi-Fi band mismatch or signal loss	Ensure 2.4 GHz IEEE 802.11b/g/n connection and check router range
Mortise motor stalls or jams	Door binding / thickness outside 45–60 mm	Re-align door hinges and mortise strike plate to eliminate friction
Card not recognized	Incompatible card format or unallocated slot	Use standard 13.56MHz IC S50 card within the 50-card capacity

Industrial and Commercial Application Use Cases for ZKTeco HBL400

The ZKTeco HBL400 Wi-Fi Enabled Multi-Biometric Automatic Digital Door Lock is engineered for installations requiring high-throughput, contactless verification, real-time IoT monitoring, and tamper-resistant physical perimeter security. Built with a heavy-duty aluminium alloy chassis and tempered glass front interface, the HBL400 delivers adaptable multi-factor entry control across diverse corporate, industrial, and high-end residential environments.

Executive Offices and Corporate Boardrooms

High-profile corporate suites require non-intrusive access control combined with strong credential segregation. The HBL400 enables seamless access through advanced 3D Structured Light Facial Recognition, detecting authorized personnel at induction distances ranging from 50 cm to 100 cm within ≤ 1.25 seconds. For situations requiring alternative authentication, users can utilize the capacitive fingerprint scanner or random passcode entry to prevent shoulder-surfing. Integrated IEEE 802.11b/g/n 2.4 GHz Wi-Fi connectivity allows administrators to grant temporary access permissions and review access event records directly through the ZSmart or USmart Go mobile applications.

Secure Server Rooms and IT Infrastructure

Critical IT spaces and network server rooms demand tight access accounting and immediate threat visibility. The HBL400 provides automated electronic mortise locking that immediately drives lock bolts into place upon door closure, eliminating human error in securing critical boundaries.

Multi-Factor User Partitioning: Supports up to 50 facial profiles, 100 capacitive fingerprints, 50 PIN codes, and 50 IC S50 (13.56MHz) RFID cards, alongside 5 dedicated administrator accounts.
Real-Time Threat Detection: Generates wrong-password security alerts and remote tamper logs sent immediately to administrators via connected mobile IoT apps.
Environmental Resilience: Certified to operate across temperature extremes of -25°C to 75°C and relative humidity levels of 20% RH to 90% RH.

Commercial Facilities and Multi-Tenant Managed Offices

In multi-tenant buildings and commercial business centers, managing visitor traffic without compromising site security is essential. The integrated video doorbell with an indoor LCD screen and camera captures photos and video records of visiting personnel. When visitors ring the doorbell, managers can verify identity via live video feed, review calling history, and trigger remote unlocking through the mobile app. Facilities can assign 13.56MHz IC S50 RFID smart cards to regular maintenance staff and generate temporary PINs for scheduled contractors.

Residential Entrances and Luxury Housing Developments

Designed for standard wooden and metal doors with a thickness of 45 mm to 60 mm (customizable), the HBL400 provides complete hands-free home entry. Powered by a 4,200mAh rechargeable lithium battery (they are not included), the lock features an ultra-low static standby current of

Deployment Capability Matrix

Deployment Environment	Primary Authentication Method	Operational Benefit	Connectivity / Management
Executive Suites	3D Facial Recognition & Fingerprint	Contactless 1.25s access, random virtual PIN masking	ZSmart / USmart Go App (2.4 GHz Wi-Fi)
Server Rooms	Capacitive Fingerprint & IC S50 Cards	Automatic bolt extension, wrong-password alert logging	IEEE 802.11b/g/n Real-Time Event Log
Commercial Facilities	Built-in Video Doorbell & RFID	Visual caller verification, 6-month cloud history storage	Remote Mobile App Unlocking & Alerts
Residential Properties	3D Face ID & Temporary Access Codes	Fully automated mortise lock/unlock, emergency 5V Micro-USB jump start	Mobile Notifications & Doorbell Video Feed

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