The HPC 21 is engineered with compact dimensions for counter placement or wall-mounted installation, measuring 25 cm in length, 10 cm in width, and 20 cm in height. It features a built-in 16x2 alphanumeric LCD screen that provides staff and supervisors with real-time operational status, system prompts, and configuration parameters.
For token issuance, the unit houses an integrated 2-inch direct thermal printer mechanism. It operates strictly on standard 58 mm direct thermal paper rolls using a drop-in paper loading compartment, completely eliminating the need for replacement ink ribbons or toner cartridges. The electronic system runs on an external 9V / 2A DC regulated power adapter and supports high-volume continuous operation exceeding 9,999+ tokens per day.