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FAQ

What are the physical dimensions, display, and printer specifications of the HPC 21 token dispenser?

Answer:
The HPC 21 has an enclosure measuring 25 cm (L) x 10 cm (W) x 20 cm (H) and is equipped with a 16x2 (2-line) alphanumeric display. It features an integrated 2-inch direct thermal printer mechanism designed for 58 mm thermal paper rolls and is powered via a 9V / 2A DC power adapter.

The HPC 21 is engineered with compact dimensions for counter placement or wall-mounted installation, measuring 25 cm in length, 10 cm in width, and 20 cm in height. It features a built-in 16x2 alphanumeric LCD screen that provides staff and supervisors with real-time operational status, system prompts, and configuration parameters.

For token issuance, the unit houses an integrated 2-inch direct thermal printer mechanism. It operates strictly on standard 58 mm direct thermal paper rolls using a drop-in paper loading compartment, completely eliminating the need for replacement ink ribbons or toner cartridges. The electronic system runs on an external 9V / 2A DC regulated power adapter and supports high-volume continuous operation exceeding 9,999+ tokens per day.