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FAQ

What voice announcement and calling functions are available on the HPC 19 calling console?

Answer:
The HPC 19 features built-in voice announcements in Hindi and English via an included loudspeaker, alongside dedicated calling keys for Next Token, Previous Token Recall, Repeat Call, Random Entry, and Staff Calling.

The HPC 19 combines audio and visual queue signaling directly from its 16-key console:

  • Audio Capabilities: The display unit integrates a voice announcement module and loudspeaker broadcasting token numbers in Hindi and English, with support for regional languages.
  • Operational Call Modes: Operators can sequentially increment numbers using the Next Token Call button, backtrack using Previous Token Recall, re-broadcast the active number with the Repeat Call option, or input arbitrary priority numbers via Random Token Calling.
  • Staff Calling Function: Includes a dedicated Staff Call button to summon internal personnel without disrupting the public queue numbering sequence.